Contact Support
If you can't find the answer to your question in our help centre, our support team is here to help.
How to Reach Us
Email: support@fairtest.com.au
When contacting support, please include:
- Your organisation name
- Your email address (the one you use to log in)
- A description of the issue — what you were trying to do, what happened, and what you expected
- Screenshots if applicable — these help us understand the issue faster
Response Times
We aim to respond to all support enquiries within one business day.
Feature Requests
Have an idea for how FairTest could work better for you? We'd love to hear it. Email us at support@fairtest.com.au with the subject line "Feature Request" and describe what you'd like to see.
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