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Managing Team Members

As an Admin or Owner, you can manage your organisation's team members from the Team setup page.

Viewing Your Team​

Go to Setup > Team to see all current team members, including:

  • Name and email
  • Role
  • Status (active, pending invite, deactivated)

Actions​

Change a Member's Role​

  1. Click on the member
  2. Select a new role from the dropdown
  3. The change takes effect immediately

Restrictions:

  • You cannot demote the last Owner
  • You cannot change your own role

Resend an Invite​

If a team member didn't receive or has lost their invite email:

  1. Find them in the team list (they'll show as "Pending")
  2. Click Resend Invite

Deactivate a Member​

Deactivating revokes a member's access without removing them:

  1. Click Deactivate next to the member
  2. They will no longer be able to log in or access your organisation
  3. Their historical data (tests logged, audit entries) is preserved

You can reactivate them at any time to restore access.

Remove a Member​

Permanently remove a team member from your organisation:

  1. Click Remove next to the member
  2. Confirm the removal

This is irreversible — if they need access again, you'll need to send a new invite.

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