Notification Settings
FairTest can send email and SMS notifications to your team when important events occur.
Configuring Email Notifications
- Go to Setup > Notifications
- For each event type, you can:
- Toggle on/off — enable or disable notifications
- Add extra recipients — enter additional email addresses to receive notifications
Notification Events
| Event | Who Gets Notified | When |
|---|---|---|
| Selection Created | Org owners, admins, managers + extra recipients | A new random selection is created |
| Positive Result | Employee's manager, org owners, admins, managers + extra recipients | A test is logged with a positive result |
Default Recipients
By default, notifications are sent to:
- All users in your organisation with Owner, Admin, or Manager roles
- The specific employee's manager (for positive result notifications)
Extra Recipients
Add email addresses for people who should receive notifications but don't have a FairTest account — for example, an HR team email or a safety manager's personal email.
SMS Notifications
FairTest can send SMS messages to selected employees when they are chosen in a random selection.
- SMS notifications are configured per-selection when creating or scheduling a selection
- Selected employees receive a text message notifying them they've been selected for testing
Message Log
View the history of all sent notifications (email and SMS) in Setup > Message Log. You can see delivery status, recipient, and message content for every notification sent.
Tips
- Configure notifications early so your team is informed from the first selection
- Add a shared inbox (e.g., safety@yourcompany.com) as an extra recipient to ensure notifications aren't missed
- Notifications are sent as fire-and-forget — they won't block or delay the action
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