Message Log
The Message Log shows a complete history of all emails and SMS messages sent by FairTest on behalf of your organisation.
Accessing the Message Log
Go to Setup > Message Log to view all sent messages.
Filters
Use the filters at the top to narrow your results:
- Search — search by recipient name, email, phone number, or subject line
- Channel — filter by All, Email, or SMS
- Status — filter by All, Sent, or Failed
- Date range — filter by a specific time period
Table Columns
| Column | Description |
|---|---|
| Date | When the message was sent |
| Channel | Email (blue badge) or SMS (purple badge) |
| Event type | What triggered the message — e.g., Selection Created, Positive Result, Selection SMS |
| Regarding | The employee the message relates to (clickable link to their profile) |
| Sent to | The recipient's email address or phone number |
| Status | Sent (green badge) or Failed (red badge) |
Viewing Message Details
Click any row to expand it and see:
- Subject line — the full email subject
- Message body — the complete message content
- Error message — if the message failed, the error details are shown here
Pagination
The log displays 25 messages per page. A message count is shown above the table, and pagination controls appear at the bottom when there are more than 25 messages.
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