Testing Provider Accounts
If your organisation is a testing provider — a company that performs drug and alcohol testing on behalf of other organisations — FairTest has a dedicated provider mode built for you.
What Is a Provider Organisation?
A provider organisation is a testing company that manages testing for one or more customer organisations (employers). Instead of each employer managing their own FairTest account, you manage testing on their behalf.
How It Works
- Your organisation is set up as a Provider (rather than the default Employer type)
- You create and link customer organisations under your provider account
- You get full access to each customer's setup data, employees, selections, and test logging
- Each test you log for a customer is automatically tagged with your provider ID for clear accountability
What You Can Do as a Provider
- Create customer organisations — set up new employer accounts linked to your provider
- Manage customer setup data — locations, departments, job classifications, employees, and more
- Run selections for your customers
- Log tests for customer employees (with provider attribution)
- View reports across your customer base
Customer Independence
Customer organisations you create can also exist independently:
- Customers can log into their own FairTest account and view their data
- The provider link can be removed if a customer decides to manage testing in-house
- Historical test data and provider attribution are preserved
Billing
Provider organisations are billed based on the number of linked customer organisations. Each customer org you manage counts toward your subscription.
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