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Downloading the FairTest Mobile App

The FairTest mobile app is the fastest way for testers in the field to log tests, run selections, and capture photo and signature evidence — all with offline-friendly photo handling and biometric login.

You can also open the Account page in the web app to scan a QR code that takes you directly to the store listing for your device.

Requirements

PlatformRequirement
iOSiPhone or iPad running iOS 15 or later
AndroidAndroid 8.0 (Oreo) or later
NetworkInternet connection for sign-in, syncing, and photo upload
PermissionsCamera, photos, and location (granted on first use)

Biometric unlock (Face ID, Touch ID, or fingerprint) is optional and can be enabled after sign-in.

Installing on iOS

  1. Open the App Store
  2. Search for FairTest or use the direct link
  3. Tap Get to install
  4. Open the app and tap Sign In — the web login page opens securely in an in-app browser
  5. Sign in with your usual FairTest credentials (password, Google, Microsoft, SAML SSO, or magic link)
  6. When prompted, allow Face ID and other permissions to enable the full feature set

Installing on Android

  1. Open Google Play
  2. Search for FairTest or use the direct link
  3. Tap Install
  4. Open the app and tap Sign In — the web login page opens in a secure browser tab
  5. Sign in with your usual FairTest credentials
  6. When prompted, allow fingerprint and other permissions

First-time setup

After signing in, we recommend:

  • Enable biometric login in Account settings so you don't need to re-enter your password each time
  • Grant camera and location permissions so test photos and GPS evidence work without prompts mid-test
  • If your organisation has multiple workspaces, confirm the correct one is selected — your active organisation appears at the top of the dashboard

App updates

The app updates automatically through the App Store and Google Play. iOS users may also receive over-the-air updates that ship between store releases — these install in the background the next time you open the app.

You can always check the installed version under Account → About.

Need help?

If you can't find the app, the install fails, or sign-in doesn't work, see Mobile App Troubleshooting or Contact Support.


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