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Humanforce Integration

FairTest integrates with Humanforce WFM to sync employee data and track clock-in status, enabling real-time "who's on shift" selections.

Capabilities​

CapabilityDescription
Employee SyncImport and update employee records from Humanforce
Clock-inUse "HF On Shift" as a selection pool to select only employees currently clocked in

Connecting to Humanforce​

Humanforce connects using API credentials.

  1. Go to Setup > Integrations
  2. Click Configure next to Humanforce
  3. Enter your credentials:
    • API Host — your Humanforce API endpoint
    • API Key — your Humanforce API key
    • API Secret — your Humanforce API secret
  4. Click Connect to Humanforce

The connection is automatically tested on submit. If the credentials are invalid, you will see an error message.

Entity Mapping Configuration​

After connecting, configure how Humanforce entities map to FairTest:

FairTest EntityMaps From
LocationLocation
DepartmentDepartment
Job ClassificationRole

Each mapping shows the found entities below the dropdown, so you can verify the data before proceeding.

Assigning Entities​

After reviewing the mapping configuration, go to the corresponding Setup pages and assign the correct Humanforce entity to each FairTest record:

  1. Setup > Locations — assign the Humanforce location to each FairTest location
  2. Setup > Departments — assign the Humanforce department to each FairTest department
  3. Setup > Job Classifications — assign the Humanforce role to each FairTest job classification

Managing the Connection​

  • Test Connection — verify your Humanforce credentials are still valid
  • Enable/Disable toggle — turn the integration on or off without losing your configuration

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